Improving Customer Support with Offshore Staffing Solutions

Improving Customer Support with Offshore Staffing Solutions

On-demand shared transport technology provider Liftango sought out offshore outsourcing to help them provide round-the-clock, timely and efficient technical support. Staff Domain helped improve their support capabilities and more. Established in 2016, Liftango is a...
How a Business Development Specialist Can Help Your Business Grow

How a Business Development Specialist Can Help Your Business Grow

The pandemic has changed the way we conduct business, with deals negotiated remotely and prospects sourced digitally. There is someone that can help you navigate this new business landscape: a Business Development Specialist (BDS). They specialize in finding the right...
Reputation Management: How to Protect Your Brand Online in 2021

Reputation Management: How to Protect Your Brand Online in 2021

With the rise of the digital age, social media and more voices online than ever – reputation management has become a priority for businesses. The Local Consumer Review Survey 2020 revealed that 93% of consumers use the internet to find local businesses in 2020—and 34%...
Business Tech Trends You Should Be Implementing Now

Business Tech Trends You Should Be Implementing Now

Business technology solutions are evolving faster than ever. It’s important to keep up with these changes to ensure you’re using the best solutions for your customers. Today let’s have a look at the top three business tech trends you need to prepare for. Cloud and...
Data Privacy and Protection in Offshoring: Why It Matters

Data Privacy and Protection in Offshoring: Why It Matters

Consumers have changed their take on sharing their personal information as they adopt digital technology and remote services more. Whereas they were more willing to exchange data years ago, now they put emphasis on protecting their personal data—and it’s important for...
The Pros and Cons of Offshore Outsourced Services

The Pros and Cons of Offshore Outsourced Services

Outsourcing non-core business activities has long been used by businesses to improve their operations. Accounting is one of the most commonly outsourced tasks—a study by research firm Clutch reveals that 37% of small and medium businesses outsource a business process....
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