Popular motor oils and additives brand taps offshore support to scale operations
Efficient operations and exceptional service delivery are vital for Liqui Moly, a globally renowned motor oils and additives brand. As the company expanded its footprint in Australia, managing multi-million-dollar operations with a lean two-person team posed a significant challenge.
Kevin Thambyah, Operations Manager at Liqui Moly, explained how their lean startup approach drove the decision to seek offshore support:
“We started with two people and we’re this lean startup. We wanted to (hire) incredibly high-quality candidates (to take) part in the team. So it was a bit of a cost, but where can we still access very high-quality candidates? That kind of led us to your team.”
– Sarah Hordern
Head of Customer Care
With the addition of two highly skilled offshore team members from Staff Domain, Liqui Moly achieved:
- Improved operational efficiency through structured workflows and customised templates.
- Enhanced technical expertise, including advanced reporting capabilities.
- Seamless Collaboration supported by a strong culture of trust and teamwork.
Today, Liqui Moly continues to scale new heights with a remarkable 30% year-on-year growth rate and a strengthened operational backbone, thanks to its strategic offshore partnership.
Want to know how offshore support can drive results for your business?
Download the full case study to uncover Liqui Moly’s complete journey and the key steps to achieving operational excellence.
