Wondering how to outsource work overseas successfully? Getting offshore outsourcing to work, takes work.
While you may be sending work overseas, it’s important to remember that your offshore staff are part of your team. And so, require the same attention and energy you would give to staff locally.
If you’re with the right offshore outsourcing partner, most of the operational and managerial heavy lifting should be sorted. However, you must invest time and effort through the process to succeed. Whether that’s in recruitment, onboarding, or your day-to-day working relationship with your staff.
Here are 5 tips on how to outsource work overseas successfully – from our clients.
1. Get involved in the recruitment process
2. Don’t underestimate the power of good communication
3. Make your staff feel part of your team
4. Invest and processes and training
5. Take the time to select the right offshore outsourcing partner
Let’s get into the detail.
1. Get involved in the recruitment process
There are many modes of offshore outsourcing. A common approach is casual or part-time offshore outsourcing. Under this model, the client typically has little to no say on the staff member working on their project, and they’re likely to be working with other organisations too. This approach may work for businesses that require less regular support. However, when your business is growing, and with it the workload, hiring full-time offshore staff may be a more practical and effective option. Providers like Staff Domain, offer full-time staff, who are solely dedicated to your business and 100% on your team.
When going down the full-time route, it’s critical to get involved in the recruitment process. It’s important to remember you’re hiring a new team member – just offshore. They’ll be working with your onshore team, and potentially even clients, so you need to be certain they can integrate with your team and company culture seamlessly.
Cox Purtell jumped right into the hiring process to ensure they found the right candidates. They came to Staff Domain with a clear brief that spanned experience, location, skillset, and cultural fit. We conducted the initial sourcing and qualifying to meet this, but it was Cox Purtell’s hands-on approach that ensured they found 3 new valuable team members that fit right in.