ABOUT THE STUDY
Want to uncover the offshore outsourcing experiences and secrets of small and medium accounting firms? This first of its kind research report from Bond Business School (Bond University, Queensland) provides an exclusive inside look thanks to the hundreds of Australian accountants who participated in the study.
Learn from your peers and discover how to outsource offshore successfully from the get go. Get the ten critical steps to offshore successfully according to businesses like yours.
THE PARTICIPANTS
1,225
Survey Participants
1,162
Firms Surveyed
15
In-Depth Interviews
82%
Partners In Their Firms
THE PARTICIPANTS
1,225
Survey Participants
1,162
Firms Surveyed
15
In-Depth Interviews
82%
Partners In Their Firms
RESEARCH SNAP SHOT
89%
of those who offshore say that selecting the right provider is a critical success factor
83%
of those who offshore to the Philippines are satisfied with the cultural fit
87%
of those who offshore are satisfied with the quality of work being delivered
63%
of offshoring firms are planning to increase offshoring activity in the next two years
CRITICAL SUCCESS FACTORS
Based on the survey results and in-depth interviews with accountants who outsource offshore, Bond University set out the 10 critical factors for a successful offshore experience. Here’s a snapshot – download the report for the full blue print:
1
Getting onshore team comfortable with offshoring
Build rapport between your onshore team and offshore one to reduce cross-cultural issues.
2
Selecting the right offshore provider
Get in touch with multiple providers to set a benchmark. It will help you find the right one.
3
Start by hiring senior staff
Hire someone reliable and trustworthy to lead your would-be team to easily cascade everything.
4
Handover, training, and open communication
Facilitate a smooth transfer of tasks and processes to your offshore staff with the help of your provider.
CRITICAL SUCCESS FACTORS
Based on the survey results and in-depth interviews with accountants who outsource offshore, Bond University set out the 10 critical factors for a successful offshore experience. Here’s a snapshot – download the report for the full blue print:
1
Getting onshore team comfortable with offshoring
Build rapport between your onshore team and offshore one to reduce cross-cultural issues.
2
Selecting the right offshore provider
Get in touch with multiple providers to set a benchmark. It will help you find the right one.
3
Start by hiring senior staff
Hire someone reliable and trustworthy to lead your would-be team to easily cascade everything.
4
Handover, training, and open communication
Facilitate a smooth transfer of tasks and processes to your offshore staff with the help of your provider.
ABOUT THE AUTHORS
PROFESSOR KEITH DUNCAN
Keith Duncan is Professor of Accounting and Finance at Bond Business School, a Director of Founders Forum and has also served on the Advisory Board for the John Heine Entrepreneurial Challenge and the Gold Coast Innovation Group. His research interests span auditing, governance, finance, financial accounting, and strategic management.
DR. TIM HASSO
Tim Hasso is an Assistant Professor of Accounting at Bond University. He performs research in the intersection between corporate governance and accounting, with a particular focus on family-owned firms. His research has been published in the Journal of Business Ethics, the Family Business Review, and the Australian Accounting Review.
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REPORT NOW
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AUSTRALIA
43/52 Parramata Road
Homebush
NSW 2140
Australia
PHILIPPINES
Level 36 Cyberscape Gamma
Topaz & Ruby Roads
Ortigas Center, Pasig City
Philippines
HONG KONG
Suite 2, Level 12A
Enterprise Building
228-238 Queen’s Road Central
Hong Kong
