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Ecommerce outsourcing overseas - how to grow and succeed


In 2020, the eCommerce market experienced 10 years of growth in just 3 months. At the peak of the pandemic, retailers worldwide were forced to shut down physical stores and 84% of consumers turned to online shopping. Ecommerce reached an all-time high and is expected to continue to grow.

Due to its rapid and evolving nature, the eCommerce industry can be one of the most challenging markets to compete in. However, with the help of ecommerce outsourcing offshore, you can grow your eCommerce business in a timely, effective, and cost-efficient manner.

Why utilize ecommerce outsourcing?

As eCommerce continues to boom, offshore outsourcing is a powerful solution for growing your business. You can expect to enjoy the following benefits:

Support from qualified experts

Focus on your core business and let qualified experts handle specialized tasks. eCommerce marketing is both diverse and broad in nature. It includes everything from content marketing, testing, and data collection to design and development, advertising, and marketing automation. With offshore outsourcing you can hire eCommerce marketing specialists who are equipped with the most qualified skill set to handle these tasks. All while receiving the added benefit of lower costs.

All-around eCommerce platform management and updates

As eCommerce platforms continuously evolve, it can be difficult to keep track of new updates and changing technology. With offshore outsourcing your business will gain access to experts in eCommerce platforms, who are specialized in managing the latest technology. This will save time and money for training, and you won’t have to worry about front-end requirements, back-end programming, maintenance, or tech support. If you’re just getting started with eCommerce, an offshore expert can also help you select a platform and get-set up.

Reduce data storage and handling

An offshore outsourcing partner can handle and store your data securely. This helps address several areas your eCommerce business needs, including security, compliance, personnel, and data storage infrastructure.

Cost reduction

70% of businesses have indicated that cost reduction is a primary reason for outsourcing, according to Deloitte. Offshore outsourcing helps to reduce spend without sacrificing the quality of talent, or the level of service.

What areas of your eCommerce business can you outsource offshore?

With offshore outsourcing you can choose to outsource just one, or many, of your eCommerce functions. Some areas you can get set-up in are:

  • Outsource content writing: Creative business writers specializing in content for ecommerce can craft your product descriptions, ads, and other types of promotional content.
  • Social Media Management: A dedicated social media manager can help maximize your social media presence, showcase your products, expand your reach, and improve your engagement across social media platforms.
  • Offshore digital marketing: A digital advertising and PPC specialist can manage your digital marketing strategy all around—from your ad spend to improving your goal conversion rates and increasing sales.
  • Customer service representative: This could be one or two people or an entire customer service team to handle all customer queries, provide logistics management support, or assist buyers whenever needed.

Build your team and grow Your eCommerce Business

Learn more about outsourcing your eCommerce business offshore by downloading this free guide.


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