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Staff Domain Meet the Team
MANAGING DIRECTOR & CO-FOUNDER
Justin is an offshore outsourcing industry leader who has helped grow small and medium businesses around the world. He saw an opportunity to transform an industry that was built on “cheap salaries” and poor work conditions and embraced it. He believes positive employee experiences and strong organisational culture are imperative for healthy organisations.
He built Staff Domain on this ethos, an offshore outsourcing company that offers a brilliant workplace, career opportunities and a positive, world class employee experience. The Staff Domain culture is behind its ability to attract and retain top talent in the Philippines and South Africa for their small and medium business clients.
Since establishing the business in 2017, Justin has led it to unprecedented growth with multiple offices around the world and hundreds of staff. The master of problem solving and poster boy for ‘stay calm’, he led his team through COVID lockdowns, setting up his team to work from home in some incredibly remote parts of Manila in just one day with zero down time for his staff – and clients.
Justin is a true global citizen regularly traveling between Las Vegas, Sydney, The Philippines and South Africa. He now calls Slovenia home.
CHIEF FINANCIAL OFFICER & CO-FOUNDER
Ben makes bean-counting seem like the most exciting profession in the world. His passion for finance is infectious and his insight is invaluable.
A management accountant with 30 years of experience, Ben has worked for leading Australian brands in-house, as well as in his small practice. Ben brings small to medium businesses an exceptional perspective when it comes to growing with offshoring. Not only as a business owner but as a management accountant who has helped small to medium businesses grow for many years.
Ben works with clients to calculate and measure where offshoring will have the greatest impact on their business. He assists clients in modeling that demonstrates expected financial results and is a constant source of inspiration and ideas for those who work with him.
Ben is based out of the Staff Domain office in Homebush but frequently travels to Staff Domain’s offshoring offices around the world. When he’s not seeing clients, he is working on Staff Domain’s own growth strategies and financial obligations.
GABRIEL S. DOMINGO
GLOBAL HEAD OF RECRUITMENT
Gabriel is an experienced recruitment professional overseeing all client recruitment efforts at Staff Domain. With over 12 years of end-to-end recruitment experience working with APAC and North American companies, mostly in the BPO industry, he is well-equipped to help businesses worldwide solve talent requirements. Gabriel is adept at assessing and anticipating skills to find the right staff placements. He works closely with clients to identify talent gaps, create the perfect job descriptions, develop a recruitment strategy – and ultimately find the right staff for the job.
JOHANNA CONCEPCION ALMAZAR
HUMAN RESOURCES MANAGER, THE PHILIPPINES
Johanna is a strategic HR leader with over a decade of experience championing people-centric initiatives. She has worked across the employee life cycle within a range of dynamic start-ups and business process outsourcing organisations. Johanna has in-depth knowledge of Philippine labour standards and a deep interest in emerging HR practices for offshoring. This makes her a great partner for building, leading, and scaling successful people teams. Johanna has a proven track record in fostering people-first organisational culture and strategy, and creating well-defined policies and agile procedures. She also has a background in allied health and occupational safety, contributing to her drive to create workplaces that inspire people’s best work.
DANICO VAN ZYL
HUMAN RESOURCES MANAGER, SOUTH AFRICA
Danico was the first employee of Staff Domain’s office in South Africa! He has 13 years of experience in Human Resource Management, and is passionate about recruiting quality staff. Danico joined the business excited to use his skills in managing people and company operations. He is looking forward to reaching new heights of success for Staff Domain in South Africa.
FRED RICHARD S. LITTELL JR.
BUSINESS DEVELOPMENT MANAGER, AUSTRALIA
Fred is an experienced Business Development Manager, with over 10 years in Sales and Business development. He has led Business Development for small and medium business across a diverse range of industries. Including Sales, RPO, Finance, Customer Experience and Business Service. Fred is committed to helping clients reach their goals and is always striving for success. His expertise in attracting clients, and nurturing relationships has been at the centre of his success.
IAN ALBERT D. DURAN
BUSINESS DEVELOPMENT MANAGER, USA
Ian is a resolute Business Development Manager with over 4 years of experience. His background is in the entertainment and sports industry, where he conceptualised sales and marketing strategies for learning management systems. However, Ian ultimately found his calling in helping SMEs scale their businesses and reach their goals with offshore outsourcing. He is passionate about connecting businesses to seamless and sustainable offshoring solutions, and has helped clients globally access and realise the benefits of remote international staff.
JOE DELA PAZ
HEAD OF GLOBAL IT & FACILITIES
Joe is a seasoned IT professional with more than a decade of experience in managing all aspects of IT and the teams involved. As the Head of IT & Facilities, Joe lends his technical expertise to ensure all staff are set up with world-class technology. He oversees hardware and software, IT infrastructure, IT asset management, software development, database, and network security. Along with managing the implementation of new technologies.
ANNA DOMINIQUE “NIKKI” BUAN
CLIENT SUCCESS MANAGER, AUSTRALIA
Nikki is an experienced Client Success Manager, with over 12 years of experience in operations management, coaching, and project development. This makes her well equipped to guide clients through their offshoring journey. Nikki is laser-focused on ensuring client success and satisfaction with offshoring and is the first point of call for Staff Domain clients. Clients can expect to work with her across the onboarding journey, and thereafter hear from her regularly about staff news and opportunities to scale.
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Staff Domain News
"What about our jobs?" It's one of the most common questions asked by local teams new to offshoring. And it’s a fair question. When most people hear the words "offshoring" or "offshore outsourcing" – they think back to the international behemoths who cut tens of...
Work from home (WFH) and virtual teams are the new norm, and offshore outsourcing is the future. According to a recent report by Citi and the University of Oxford, WFH has led to the realisation that if a job doesn’t depend on location, it can be done offshore. This...
Staff Domain is pleased to announce that we are now operating in South Africa! This expansion is an exciting step for our company and clients – current and future. South Africa is an ideal destination for offshoring success. Home to large, educated populations with...
Suite 43 (Ground Floor)
52 Parramatta Road
5830 E 2nd St
STE 7000 #2475
Level 36 Cyberscape Gamma
Topaz & Ruby Roads
Suite 2 Level 12A
228-238 Queen’s Road Central