Efficient operations and exceptional service delivery are vital for Liqui Moly, a globally renowned motor oils and additives brand. As the company expanded its footprint in Australia, managing multi-million-dollar operations with a lean two-person team posed a significant challenge.
Kevin Thambyah, Operations Manager at Liqui Moly, explained how their lean startup approach drove the decision to seek offshore support:
"We started with two people and we’re this lean startup. We wanted to (hire) incredibly high-quality candidates (to take) part in the team. So it was a bit of a cost, but where can we still access very high-quality candidates? That kind of led us to your team."
With the addition of two highly skilled offshore team members from Staff Domain, Liqui Moly achieved:
Today, Liqui Moly continues to scale new heights with a remarkable 30% year-on-year growth rate and a strengthened operational backbone, thanks to its strategic offshore partnership.
Download the full case study to uncover Liqui Moly’s complete journey and the key steps to achieving operational excellence.