Offshoring helped the Carrera Group find the accounting personnel they needed, and the company shares that doing this was not as daunting a task as it seemed

Established in 1995, the Carrera Group is a widely recognized kitchen manufacturing company located in Smithfield in Sydney, Australia. It presently employs approximately 35 people as it continues to manufacture the highest quality kitchens and joinery, wardrobes, and joinery for residential properties.

Growing a business means increases in expenses as well as personnel requirements, and the Carrera Group eventually turned to offshoring for both. Carrera Group Founder Ronnie Abdishou shares a little bit of how the journey has been so far, and how his business began offshoring in the Philippines through Staff Domain.

 

What led you to offshoring?

Two reasons. One was costs. Second was difficulty in finding employees in Australia. Those are the two reasons.

 

How many offshore staff do you have and what are their roles?

Well, there’s three offshore and the rest of them are in Sydney.

 

What made you choose Staff Domain?

I previously had another offshore company that I was using. Their service let them down. So, ultimately, I changed to Staff Domain and I’m very happy with the service right now.

 

How do you manage the team remotely?

One of the members (of my offshore team) is the Team Supervisor/Leader. He coordinates the other two and I’m basically interacting and discussing everything with the Team Leader, and he looks after the team.

 

What have been some of the challenges we’ve helped you overcome?

To be honest, because I started with another company, there were no real challenges, because I basically migrated my staff from a different company to your company. It was quite simple to me. 

Given that, my team is much happier and more settled with Staff Domain. The team is looked after much better now than they were in the previous outsourcing company. Justin (Pavsic) is very hands-on and communicates very regularly with me and looks after my needs, my team and makes me feel very comfortable. 

 

What difference has the team made to your business?

I’ll go back to when I first started to go offshore before I joined Staff Domain. The unknown, the uncertainty: “Can you do it?” “How will you do it?” “How will it work?” “Will it work?”—these are all the questions that come up.

Once I took the step, we set up, as we have, it seems like a very simple, seamless integration. My staff that operates from Staff Domain offices like they are in my Sydney office.

 

____________________________________________________________________________

An Australian Business Process Offshoring (BPO) organisation focused on supporting small to medium businesses, Staff Domain, Inc. is committed to helping its partners overseas achieve cost savings and rapid growth through end-to-end offshore recruitment and operational management.

Based in Pasig City, Metro Manila, Philippines, Staff Domain outsource teams feature the best talent who take pride in the work and the professional choices they make. The company’s State of the Art Facility exceeds the expectations of working professionals and ensures productivity- a space where smart professionals and businesses can grow together.

Considering offshoring for your business? Visit Staff Domain to get learn more and get started.

Book a Consultation

Latest News

Offshoring in 2020: Year in Review

As we ring in the new year, we want to thank you for trusting us as your offshoring partner to help you adjust to the new normal! 2020 has been a challenging year but we got through it stronger than ever. Let's look back at our achievements and celebrate our journey together.

Downloads

Offshoring Research Webinar

Hear on-demand research analysis directly from the researchers behind Bond University’s ‘Offshoring of Accounting Services in Australia’ report. Listen to anecdotal stories from Aussie accounting SMEs who took part in the Offshoring Research, as you get views and guidance from an offshoring expert.

Our People

Locked down, set up and 100% operational

It took quick thinking and moving, but it was the team effort that made our Work From Home roll out a success. Within 24 hours, all staff were set to be 100% productive (and most importantly safe) from home. Much to the delight of our supportive clients.

AUSTRALIA

43/52 Parramata Road

Homebush

NSW 2140

Australia

PHILIPPINES

Level 36 Cyberscape Gamma

Topaz & Ruby Roads

Ortigas Center, Pasig City

Philippines

HONG KONG

Suite 2Level 12A
Enterprise Building
228-238 Queen’s Road Central
Hong Kong

ENQUIRIES: 1300 00 22 22

Staff Domain, Inc. © 2020

Close Bitnami banner