Business technology solutions are evolving faster than ever. It’s important to keep up with these changes to ensure you’re using the best solutions for your customers. Today let’s have a look at the top three business tech trends you need to prepare for.


Cloud and automation are must-haves

A few years ago, cloud computing and business automation solutions were considered groundbreaking solutions that were unique to only a few businesses.  This isn’t the case today, though—now these are table stakes for every business. According to the latest Deloitte Global Outsourcing Survey:

  • Businesses are looking for solutions to implement cloud-first technology  in their organizations. As of 2019, 68% of businesses are employing cloud as one of their digital enablers; and
  • Over 75% of businesses are actively looking for robotic process automation (RPA) solutions.

Cloud-based systems will allow your business to operate from virtually anywhere with an internet connection. Business automation, on the other hand, is a valuable solution for completing repetitive and programmable tasks. It helps you avoid mistakes while freeing up your talent resources for more specialized and income-generating tasks.

Majority of businesses today use one or both solutions in their operations to improve productivity. More importantly, both these solutions proved crucial when the pandemic hit. The cloud model is tailored to remote-working, while business automation ensures operations run uninterrupted and the transition from office-based to remote work is seamless.  Companies now require these whenever they seek out business support outside their organizations.


Data privacy and security matters

Without adequate data privacy and security, data runs the risk of the being easily accessed through cloud computing and cloud-based systems. As a result, these measures are an important factor in business.  The Global Outsourcing Survey identified data security as the most cited concern among businesses, with compliance and regulation risks also highlighted. Having security measures in place to protect customer information is an important factor for your customers when selecting which businesses to trust. We go into this in greater detail in a previous blog—check it out for a complete discussion on cybersecurity, compliance, and data privacy protection.


Business continuity is integral

You need to have a business continuity plan. The Global Outsourcing Survey highlighted the need for businesses to have better plans for delivering services from home offices, managing their own supply chains and keeping productivity high. At the same time, they have to maintain the level of data protection and customer service that their customers expect.

You need a flexible business continuity plan that can easily be implemented when unexpected circumstances arise. This plan should be applicable whether it’s a regional issue, which is what businesses usually prepare for, or a global standstill like the pandemic that we’re recovering from today. On top of that, you’ll need the accompanying technology to support uninterrupted service, whether in the confines of an office or from the comfort of your own home.


You don’t have to do it alone

The good news is that keeping up with these trends—and any others coming up—isn’t something you have to do alone. Offshoring helps you implement these solutions seamlessly so you can keep serving your customers while improving your processes and technology solutions. We’d love to tell you more about it—get in touch with us today and let’s talk about how Staff Domain can help you with your business technology needs.


An Australian Business Process Offshoring (BPO) organisation focused on supporting small to medium businesses, Staff Domain, Inc. is committed to helping its partners overseas achieve cost savings and rapid growth through end-to-end offshore recruitment and operational management.

Based in Pasig City, Metro Manila, Philippines, and with onshore offices in the United States, Australia and Hong Kong, Staff Domain outsource teams feature the best talent who take pride in the work and the professional choices they make. The company’s state of the art facility exceeds the expectations of working professionals and ensures productivity- a space where smart professionals and businesses can grow together.

Considering offshoring for your business? Visit Staff Domain to get learn more and get started.

Book a Consultation

Staff Domain News

Staff Domain Inc. to set up vaccination program for employees

Staff Domain will be offering COVID-19 vaccines to all its employees free of charge. Additionally, the company will also be offering a vaccination program for the staff’s family and household members.

How Business Development Specialists Can Help Your Business

Businesses adapting to the "new normal" face a new challenge: growing their business in a post-pandemic world. A Business Development Specialist connects you with the right decision-makers and builds relationships with them until they're ready for your sales pitch. Lean more about the capabilities an offshore Business Development Specialist can add to your business. Download your copy to get started.

Staff Spotlight: Angel Fabia, Senior Recruiter

Once dreaming of becoming a painter or an animator, Angel Fabia’s career took a whole different turn. But she was decided to learn as much as she can and put in the hard work—and her hard work keeps paying off as she is instrumental in Staff Domain’s growth. Know more about Angel in this Staff Spotlight.


Suite 43 (Ground Floor)

52 Parramatta Road


NSW 2140



5830 E 2nd St

STE 7000 #2475


WY 82609

United States


Level 36 Cyberscape Gamma

Topaz & Ruby Roads

Ortigas Center

Pasig City



Suite 2 Level 12A

Enterprise Building

228-238 Queen’s Road Central

Hong Kong

Staff Domain, Inc. © 2021

Close Bitnami banner